Terms & Conditions - CARO ESTINTO

Terms & Conditions

TERMS AND RULES FOR CARO ESTINTO

Certainly! Here are more detailed rules and guidelines for using the “Caro Estinto” app, organized into sections for better clarity

 1. **Registration and Login**

– **Methods**: Users can register with an email and password or log in using existing accounts like Gmail, Apple ID, or Facebook.

– **Verification**: Some form of email verification might be required to confirm the account creation.

2. **Creating and Managing Memories**

– **Adding a Memory**:

  – Users can upload a photo of the deceased.

  – Essential details include the name, birth date, and death date.

  – Users can add a personal message or a commemorative note.

– **Editing**: Memories can be edited after creation to update details or messages.

– **Privacy Settings**: Users can set the privacy level for each memory, making it public or restricted to specific people.

3. **Interaction and Sharing**

– **Social Sharing**: Memories can be shared on social media platforms or directly with friends and family through the app.

– **Comments and Reactions**:

  – Friends and family can leave comments and react to memories.

  – The original creator will be notified of new comments or reactions.

 4. **Virtual Flowers and Gifts**

– **Purchasing**: Users can buy virtual flowers or other gifts to place on a memory.

– **Notifications**: When a gift is purchased, the creator of the memory is notified.

– **Payment Methods**: Various payment options might be available, such as credit/debit cards and online payment services.

5. **User Conduct and Content Guidelines**

– **Respectful Behavior**:

  – Users must behave respectfully and sensitively when creating or interacting with memories.

  – Offensive, inappropriate, or disrespectful content is strictly prohibited.

– **Content Removal**:

  – The app administrators reserve the right to remove content that violates guidelines.

  – Users may face warnings, suspensions, or account termination for repeated violations.

– **Reporting**: Users can report inappropriate content or behavior for review by app administrators.

6. **Privacy and Data Protection**

– **Data Collection**:

  – Personal data is collected to enhance user experience and maintain account security.

  – Detailed information about data usage is provided in the privacy policy.

– **Data Security**:

  – The app employs standard security measures to protect user data from unauthorized access.

– **User Control**:

  – Users have control over their data and can request deletion or correction of their information.

7. **Support and Assistance**

– **Customer Support**:

  – Users can reach out to customer support via email (info@caroestinto.com) or WhatsApp for assistance.

  – Support is available for technical issues, account problems, or other inquiries.

– **Feedback**: Users are encouraged to provide feedback to help improve the app.

8. **Terms and Conditions**

– **Acceptance**: By using the app, users agree to the terms and conditions outlined on the official website.

– **Modifications**: The terms and conditions may be updated periodically, and users will be notified of significant changes.

9. **Community Engagement**

– **Events and Reminders**:

  – The app may offer features to create or participate in virtual remembrance events.

  – Users can set reminders for anniversaries or significant dates related to their loved ones.

– **Community Guidelines**:

  – Users are encouraged to engage positively and support each other in the community.

  – Sharing stories, experiences, and support is highly valued.

 Contact Information

– **Developer**: Free Future Lda, based in Portugal.

– **Regional Contacts**:

  – Italy: info@caroestinto.com, +39 334 84 32 194

  – Spain: es@caroestinto.com

  – Portugal: pt@caroestinto.com

  – USA: usa@caroestinto.com, +1 (941) 271-0402

  – France: es@caroestinto.com

  – Australia: au@caroestinto.com

For more detailed information, users can refer to the official [Terms & Conditions](https://caroestinto.com/rules) and [Privacy Policy](https://caroestinto.com/privacypolicy) on the Caro Estinto website

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